Tenants

Repairs & Maintenance

Please email our office with repairs & maintenance requests. It is very helpful to attach photographs of the issue as well.

Emergency Repairs

The Residential Tenancy Act (2010) defines the types of repairs that are considered as Urgent Repairs, as follows:

1. a burst water service
2. an appliance, fitting or fixture that uses water or is used to supply
   water that is broken or not functioning properly, so that a substantial amount of water is being wasted
3. a blocked or broken lavatory system
4. a serious roof leak
5. a gas leak
6. a dangerous electrical fault
7. flooding or serious flood damage
8. serious storm or fire damage
9. a failure or breakdown of the gas, electricity or water supply to
   the residential premises
10. a failure or breakdown of any essential service on the residential
    premises for hot water, cooking, heating, cooling or laundering
11. any fault or damage that causes the residential premises to be
    unsafe or insecure